ServiceNow Technical Lead

Job Title: Senior ServiceNow Developer

A talented Senior ServiceNow Developer is needed to join our team.

The role will be based in Tampa, FL, USA (Onsite Hybrid Work Model)

This is a full-time role requiring the selected candidate to work on a system development lifecycle, including production support.

• Experience: Minimum 8 plus years of experience of ServiceNow development and configuration in HRSD module and Scoped application, with a SNOW partner.
• Complex Application Support: More than eight plus years of technology experience supporting a complex application with integration points across other systems.
• Integration Expertise: Experience with complex integrations both Rest API and batch file feed-based integration via mid-servers is a must.
• Virtual Agent and NLU: Basic Knowledge of Virtual agent, NLU.
• Key Skills: Knowledge of agent workspace, Advanced work assignment, application upgrades is required.
• Programming Languages: Experience with JavaScript, JSON, Java, and API programming is required.
• Security Expertise: Experience with SSO and mutual authentication-based security is a plus.
• Database Development: Experience with SQL, NoSQL, or Relational Database development desired.
• Agile Practices: Experience with test driven development, agile practices, and tools desired.
• Strong Analytical Skills: Knowledge of all phases of system development lifecycle, including production support.
• Interpersonal Skills: Strong analytical skills, interpretive and evaluative skills.
• Organizational Skills: Strong organizational skills across multiple threads of work streams.
• Communication Skills: Outstanding documentation, presentation, and interpersonal skills.
• Resourceful Approach: Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients.
• Team Player: Must be service-oriented, team player, work independently.
• Flexible Working Hours: Must be able to work flexible hours, including support on release weekend.

Mandatory Skills:

• ServiceNow Development: ServiceNow development and configuration in HRSD module.
• Virtual Agent and NLU: Virtual agent, NLU
• Programming Languages: JavaScript, JSON, Java, and API programming
• Security Expertise: SSO and mutual authentication-based security.