Software Developer - Customer Service Management Module

Job Opportunity

The purpose of this role is to develop new enhancements in the ServiceNow SaaS platform Customer Service Management Module.

This involves developing custom forms, knowledge base, service catalogs, workflows and reporting. Additionally, knowledge of JavaScript development to add custom validations and business logic to the core modules is required.

Mid Server implementation for ServiceNow SaaS is also necessary.

Experience with scheduling and developing jobs that integrate ServiceNow SaaS with databases, Web Services and files is preferred.

Key Responsibilities:

• Proficient in ServiceNow SaaS Platform
• Mid Server Integration Scripting and Encryption
• Enhancement of ServiceNow Customer Service Management Module
• Add Validations and Business Logic to Core Module using JavaScript
• Update Sets Migration
• Integration with Other Systems using Multiple Methodologies

Benefits:

• Excellent Opportunity to Design/Develop in Latest Versions of ServiceNow SaaS Product
• Opportunity to Learn/Add Skills in Vulnerability Mitigation on ServiceNow
• Direct Work Experience with Top Finance Technology Teams

Requirements:

• Overall Development Experience (SDLC) of over 12 Years
• Strong Experience in ServiceNow Development using Recommended Best Practices
• Knowledge of Mid Server for Two-Way Integration of ServiceNow with Other Products
• Migration Strategies using Update Sets
• Vulnerability Finding Identification and Mitigation ,