ServiceNow Solutions Architect

ServiceNow Application Developer Position Summary:

This role involves developing and implementing ServiceNow applications using the platform runtime engine or AppEngine. Key responsibilities include designing and developing Forms and Tables, implementing Workflow and Flow Design to handle automation, approvals, notifications, etc., developing and implementing Business Rules, UI Policies and Actions, ACLs, Before Queries, etc., and authoring technical documentation for code, as well as developing functional specifications and technical documentation. Requirements:

• Bachelor s degree in Computer Science, Computer Engineering, or related field of study, or equivalent IT work experience.
• Minimum 3 years of ServiceNow application development.
• Minimum 3 years of JavaScript development experience.
• In-depth knowledge of implementing ServiceNow applications using the platform runtime engine or AppEngine.
• Demonstrated experience in developing custom scoped applications within the ServiceNow platform, including utilizing ServiceNow Studio and the App Engine framework.
• In-depth knowledge of ServiceNow scripting.
• Experience in authoring technical documentation, including functional specifications and design documents.
• Experience with mobile application development using the ServiceNow Mobile Studio.
• Understanding of ServiceNow security best practices and experience implementing secure solutions.
• Experience with XML or JSON and API integrations.
• Experience with code release processes and version control using Git, ServiceNow store, and change sets. Preferred Skills and Experience:
• ServiceNow Certification is a plus.
• In-depth knowledge and practical experience with the business processes of ServiceNow On-Call Scheduling, Major Incident Management, and Change Management modules.
• Hands-on experience in reconfiguring ServiceNow On-Call Scheduling, Major Incident Management, and Change Management modules to meet specific business requirements.
• Experience with the Customer Service Management (CSM) vertical.
• Experience with the On-Call Scheduling, Major Incident Management, and Change Management.
• Experience with the Automated Test Framework (ATF).
• Experience optimizing code for system speed and performance.
• Strong QA skills - able to review work and thoroughly test code. Duties:
• Develop scoped applications using ServiceNow Studio.
• Design and develop Forms and Tables.
• Implement Workflow and Flow Design to handle automation, approvals, notifications, etc.
• Develop and implement Business Rules, UI Policies and Actions, ACLs, Before Queries, etc.
• Design and develop Service Portal pages.
• Advanced scripting.
• JavaScript development.
• Implement or utilize APIs.
• Author and maintain documentation for code, as well as develop functional specifications and technical documentation.
• Work collaboratively with a team of application developers and business leads.
• Communicate clearly and effectively in both verbal and written formats with internal and external teams.
• Perform code reviews of work produced by other members of the development team.
• Debug problems and troubleshoot application issues.