ServiceNow Platform Architect

Unlock the full potential of your organization with our ServiceNow Platform Architect role. About the Role

We're seeking an experienced ServiceNow platform architect to lead the design, development, and implementation of our ServiceNow platform. As a ServiceNow platform architect, you'll be responsible for directing the overall strategy and vision for our ServiceNow platform, ensuring it aligns with our business objectives and IT strategies.

Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You'll define and implement technology solutions within the ServiceNow platform that align with our business objectives and overall IT strategies. Key Responsibilities

• Maintain, support, and develop the ServiceNow platform via scripting and system configurations.
• Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.
• Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.
• Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.
• Train internal associates and administrators in the use and configuration of ServiceNow applications.
• Own your code from design to delivery, including test automation and detailed documentation.
• Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets. Requirements
• 3-5 years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.
• Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.
• Skilled in configuring ServiceNow Discovery and Orchestration.
• Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.
• Strong verbal and written communication skills to convey technical information and ideas at all business levels.
• Proven ability to effectively prioritize and execute tasks in a fast-paced environment.
• Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action. Benefits

We offer a comprehensive benefits package designed to enhance your professional growth, well-being, and work-life balance, including:

• Paid time off: We want you to take time off for what matters most to you.
• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement, and military leave.
• Holidays: Securian provides nine company-paid holidays. Culture

We're committed to creating a culture that values diversity, equity, and inclusion. We believe that everyone deserves respect, kindness, and equal opportunities, regardless of their background, identity, or abilities.