ServiceNow Business Process Specialist

Business Analyst Role

We are seeking a skilled Business Analyst to join our team. The successful candidate will have excellent analytical and problem-solving skills, with the ability to work collaboratively with stakeholders at all levels.

About the Role

This is a challenging and rewarding opportunity for an experienced Business Analyst to make a real impact in our organization. You will be responsible for analyzing business needs and developing solutions to improve our processes and systems.

Key Responsibilities

• Analyze existing workflows and identify opportunities for improvement.
• Develop and implement process improvements and automate tasks where possible.
• Collaborate with stakeholders to gather requirements and develop functional specifications.
• Translate business needs into technical requirements for ServiceNow.

Required Skills and Qualifications

• Strong knowledge of ServiceNow modules (ITSM, ITOM, HRSD, etc.).
• Experience in business process analysis and workflow automation.
• Ability to create user stories, process flows, and functional specifications.
• Familiarity with Agile/Scrum methodologies.

Benefits

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Others

The successful candidate will have strong analytical and problem-solving skills, with the ability to work collaboratively with stakeholders at all levels.