Senior Software Engineer - ServiceNow

Job Title: ServiceNow Administrator ">

• This role is responsible for designing, testing and maintaining ServiceNow HRSD applications.

Key Responsibilities:

• Instrumental in understanding requirements and design of the product/software.
• Develop software solutions by studying information needs, systems flow, data usage and work processes.
• Investigate problem areas followed by software development life cycle.
• Facilitate root cause analysis of system issues and problem statement.
• Identify ideas to improve system performance and impact availability.
• Analyze client requirements and convert requirements to feasible design.
• Collaborate with functional teams or systems analysts who carry out detailed investigation into software requirements.
• Conferring with project managers to obtain information on software capabilities.

Status Reporting and Customer Focus:

• Capture all requirements and clarifications from the client for better quality work.
• Taking feedback on regular basis to ensure smooth and on time delivery.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.

Required Skills and Qualifications:

• Formulation & Prioritization
• Innovation
• Managing Complexity
• Execution Excellence
• Passion for Results

Benefits:

• Opportunity to work on high-profile projects
• Professional growth and development
• A dynamic and supportive work environment

Others:

• Diverse and inclusive workplace
• Mentorship opportunities