Senior ServiceNow Technical Solutions Expert

ServiceNow Technical Architects drive the design, development and implementation of ServiceNow solutions across client bases.

As a key member of our team, you will leverage your deep technical expertise in the ServiceNow platform to translate business requirements into scalable and efficient technical solutions.

The ideal candidate will have a strong understanding of building software systems and experience with Agile/Scrum methodologies and DevOps practices.

Key responsibilities include leading the technical design of solutions, developing and maintaining integrations between ServiceNow and other systems, establishing and enforcing development standards and coding guidelines, conducting code reviews and ensuring adherence to architectural principles and security standards, providing technical guidance and mentorship to ServiceNow developers and administrators, overseeing platform upgrades, patching and performance tuning, and ensuring high availability, disaster recovery and compliance with data governance policies.

Additionally, you will stay current with ServiceNow releases and new features, recommend enhancements to improve platform capabilities, and drive automation and digital transformation initiatives using ServiceNow.

Qualifications for this role include a Bachelor's or Master's degree in Computer Science, Information Technology or a related field, 7+ years of experience in IT with at least 4 years in a ServiceNow Architect or Lead Developer role, ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more modules, deep understanding of ServiceNow architecture, data model and platform capabilities, experience with Agile/Scrum methodologies and DevOps practices, strong problem-solving, communication and leadership skills, ability to manage multiple priorities in a fast-paced environment, excellent communication skills with all levels of internal and client staff and management, and ability to effectively communicate and articulate with technical and non-technical audiences.

Benefits of working with us include market-based compensation, a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, flexible work environment with hybridized locations and schedules, frequently catered lunches in the office, professional and personal perks such as employee wellness program, career growth through professional training and mentoring, opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives and other charitable activities.

We offer a collaborative spirit, a team orientation and a willingness and desire to contribute to the success of others. Everyone at RedMane shares a passion for making a real difference for individuals, communities and the world.