ServiceNow Developer Position

At Docusign, we're committed to making the world more agreeable for our employees, customers and the communities in which we live and work. We believe that technology has the power to change lives, and we're dedicated to harnessing that power to drive innovation and progress.

We're seeking a highly skilled ServiceNow Developer to join our team. As a key member of our ITSM strategy team, you will play a critical role in enabling new modules and functionalities, ensuring that our ServiceNow instance remains at the forefront of technological advancements and aligns with our evolving business needs.

Your responsibilities will encompass a wide range of tasks crucial to the optimal functioning and expansion of our ServiceNow platform, particularly within the FedRAMP environment. You will be responsible for supporting enhancements to existing modules, optimizing their performance, and resolving any issues that may arise.

You will also develop integrations that leverage both new and existing platform APIs. This will require a deep understanding of ServiceNow's API framework and the ability to create seamless connections between ServiceNow and other critical business systems.

In addition to these responsibilities, you will also develop scoped applications that integrate between ServiceNow and other enterprise business systems. This will involve designing and building custom applications that bridge the gap between ServiceNow and external platforms, facilitating data exchange and workflow automation. Required Skills and Qualifications

• Bachelor's degree in Computer Science or similar technical field of study
• 5+ years of hands-on experience with the development, configuration, implementation and support of production and non-production ServiceNow instances
• Experience with ServiceNow architecture and key modules - Asset Management, Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, and Service Catalog/Service Portal
• Experience with Web technologies such as HTML, CSS, SOAP, JSON, XML and Web Services
• Experience with general purpose programming languages including Java, J2EE, PowerShell, JavaScript, SQL and JS Libraries and Framework
• Experience with both ITIL and ITSM disciplines
• Demonstrated use and management of APIs
• Knowledge of infrastructure services spanning servers, storage, network, security, and cloud Benefits
• Base salary: $114,200 - $177,100 per year
• Bonus plan: Eligible for variable incentive pay dependent on achievement of pre-established sales goals
• Global benefits: Paid Time Off, Paid Parental Leave, Full Health Benefits Plans, Retirement Plans, Learning and Development, Compassionate Care Leave

Join us and be part of a dynamic team that is shaping the future of technology!