ServiceNow – CSM / Order Management

Job Title - ServiceNow – CSM / Order Management

Location - Pune, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Noida

Total exp : 5 to 13 years

Interview Mode : 1 virtual; 1 face to face

Job description :

• ServiceNow development configuration of Customer Service Management and Order Management
• Handson experience in JavaScript as an individual contributor
• Process understanding of customer service management and order management
• Good Experience in ServiceNow modules and custom applications including CSM module implementationdevelopment
• Good experience in Service Portal and Content Management development
• Good experience in webbased Integration SOAP REST and any other type of integration
• Good knowledge of Service Request Management and Workflows
• Hands on experience on CMDB and Active directory LDAP
• Experience in managing Client discussion and Requirement gathering
• Good communication and presentation skill