ServiceNow Techno Functional ITSM Consultant

Job Title: ServiceNow Techno Functional Consultant

We are seeking a skilled ServiceNow techno functional consultant to join our team at digihelic-solutions-pvt-ltd in Varanasi, India.

Key Responsibilities:

• Design and implement ServiceNow ITSM solutions, including integrations with other IT systems and custom applications.
• Develop and maintain custom applications on the ServiceNow platform.
• Collaborate with business stakeholders to understand IT service management requirements.
• Configure and customize ServiceNow ITSM modules, including Incident, Problem, and Change Management.
• Integrate ServiceNow with other IT systems, such as monitoring tools, ticketing systems, and CMDBs.
• Troubleshoot and resolve technical issues related to integrations and custom applications.
• Stay updated on ServiceNow releases and best practices.

Requirements:

• 6+ years of experience in ServiceNow ITSM consulting, with a focus on integrations and custom applications.
• Strong knowledge of ServiceNow ITSM architecture, configuration, and customization.
• Experience with ServiceNow integration technologies, such as APIs, web services, and MID Server.
• Proficiency in developing custom applications on the ServiceNow platform.
• Understanding of ITIL principles and practices.
• Excellent analytical, problem-solving, and communication skills.