HRSD ServiceNow Specialist

ServiceNow Developer - HRSD Focus

We're seeking an experienced ServiceNow Developer with a strong background in HR Service Delivery and a solid understanding of Employee Relations workflows. You'll be responsible for implementing and customizing solutions in HRSD, particularly around case management, lifecycle events, and employee experience.

• This role involves designing, configuring, and enhancing HRSD modules, focusing on Employee Relations, Case & Knowledge Management, and Lifecycle Events.
• You will collaborate with business analysts and stakeholders to understand HR processes and build technical solutions that align with policy and compliance needs.
• In addition, you will contribute to broader ServiceNow development efforts across ITSM, AppEngine, or integrations as needed. Key Responsibilities:
• Develop scripts (JavaScript), flows, and components using platform-native tools (Glide API, Flow Designer, Service Portal).
• Perform unit testing, participate in UAT cycles, and support deployments.
• Maintain documentation and follow platform best practices for maintainability and scalability. Required Qualifications:
• Minimum 3 years of hands-on experience as a ServiceNow Developer.
• Solid experience with ServiceNow HRSD, including at least one full implementation.
• Deep understanding of Employee Relations processes, either through technical implementation or direct collaboration with HR stakeholders.
• CSA certification.
• Strong scripting skills and familiarity with Flow Designer, ACLs, and Service Portal customization.
• Excellent communication skills and ability to work autonomously in a remote, client-facing environment. Benefits:
• Fully remote role with flexible working hours.
• Projects with leading global organizations.
• Competitive compensation based on experience and contract type.
• Collaborative, low-bureaucracy team of certified ServiceNow professionals.