Expert ServiceNow Developer

Job Description

A skilled ServiceNow Developer is needed to support our customers' configuration and development objectives. This is a fully remote position that offers the opportunity to work with cutting-edge technology.

The successful candidate will demonstrate competency in ServiceNow and understand the full implementation cycle of ServiceNow while upholding the highest standard of ethical behavior.

This role requires a strong understanding of software development principles, as well as experience with Agile DevSecOps techniques.

The ideal candidate will have 5+ years of software development experience and 3+ years of ServiceNow development experience.

Responsibilities:

• Configure and customize core ServiceNow modules, such as GRC, ITSM, ITOM, HR, CSM, or other applications.
• Design, develop, and implement custom ServiceNow applications and modules to meet business requirements.
• Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions within ServiceNow.
• Create and manage workflows and automated processes using ServiceNow's Flow Designer, Workflow Editor, and Business Rules.
• Build and customize UI components using ServiceNow's UI policies, UI actions, client scripts, and Glide scripting.
• Develop and implement solutions for platform administration, including user access management, system configuration, and performance monitoring.
• Perform unit testing and support user acceptance testing to ensure high-quality code and proper functionality.
• Develop and maintain technical documentation, including design documents, architecture diagrams, and user guides.
• Provide ongoing support and maintenance for existing ServiceNow implementations, resolving issues and applying upgrades as needed.
• Actively participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives.
• Stay current with the latest ServiceNow releases and features, providing recommendations for platform improvements.
• Ensure compliance with security policies and best practices in ServiceNow development and data handling.
• Collaborate with IT teams to ensure integration with other enterprise systems, databases, and tools.
• Troubleshoot and resolve issues related to ServiceNow performance, functionality, and integrations.
• Develop and maintain integrations between ServiceNow and external systems using REST, SOAP, pre-built Spokes, and other integration technologies.

Benefits:

• Opportunity to work with cutting-edge technology.
• Fully remote position.
• Potential for professional growth and development.

Others:

• Equal opportunity employer.
• Participates in E-Verify.