ServiceNow Developer, Global Technology

Job Description

We are seeking a skilled ServiceNow Developer to join our team at Deloitte. About the Role

This role will involve designing and developing ServiceNow-based solutions to meet business requirements. You will analyze, plan, implement, test, and deploy ServiceNow solutions using ServiceNow recommended best practices. Key Responsibilities

• Design and Develop ServiceNow-based Solutions – Design, develop, configure, build and support ServiceNow applications to meet business requirements
• Implementation – Analyze, plan, implement, test, and deploy ServiceNow solutions using ServiceNow recommended best practices
• Platform Upgrades – Impact analysis, upgrades and testing for ServiceNow patches and version upgrades
• Apply hotfixes – Impact analysis, upgrades and testing for ServiceNow hotfixes
• Migrations – Update set and data migrations between instances
• Integration and API Management – Design and implement APIs, integrate ServiceNow solutions with other applications and platforms, to facilitate seamless integration with external systems and services
• Code Optimization and Performance Tuning – Continuously optimize code and applications to improve performance, scalability, and responsiveness
• Collaboration and Communication – Collaborate with cross-functional teams to gather requirements, provide technical expertise, and ensure successful project delivery. Communicate effectively with clients, stakeholders, and team members to articulate technical concepts and solutions Requirements
• Education – Bachelor's degree in Computer Science, Information Technology, or related field
• Experience – 3-5 years of experience as a ServiceNow Developer, with a proven track record of ServiceNow implementations
• Technical Skills – Proficient in one or more ServiceNow platform-based product implementations and development using various features and functionalities of the platform, scripting, support and administration
• Experience in developing using UI Builder (workspaces), Playbooks, service portal, and catalog items in ServiceNow platform
• Experience in automated testing using tools such as ServiceNow ATF is preferable
• Experience with ServiceNow integrations using REST API automation
• Communication – Excellent verbal and written communication skills. Ability to effectively communicate technical concepts to non-technical stakeholders
• Others – Strong problem-solving and analytical skills. Team player with a positive attitude and willingness to learn. Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously