Senior Manager, ServiceNow Development

Job Description:

Regeneron's Global Enterprise Operations (GEO) IT is seeking a Senior Manager ServiceNow Development with advanced expertise in the ServiceNow Security domain, particularly in Vulnerability Response, Integrated Risk Management (IRM), and Security Operations (SecOps).

This role requires 4 days/week onsite at our Corporate offices in either Sleepy Hollow, NY or Warren NJ, with 1 day/week working from home. This position does not offer fully remote-based work arrangements. Responsibilities:

• Design and develop new ServiceNow applications and services with a focus on Vulnerability Response, IRM, and SecOps.
• Make strategic recommendations and actively participate in implementing new ServiceNow requirements related to the platform with a focus on security and compliance.
• Take ownership of complex platform and security-related business requirements and work towards their successful implementation.
• Provide architectural controls and conduct impact analysis for new platform-related requirements.
• Continuously identify opportunities for improving processes and solutions, including the consolidation of similar security needs.
• Contribute to ServiceNow software releases by configuring features and functionality.
• Provide strategic leadership for the entire platform to ensure Regeneron is fully using the platform's potential with a solid focus on Security modules for roadmap planning.
• Create and maintain a detailed view of the ServiceNow architecture.
• Align the ServiceNow platform's capabilities with established business strategies.
• Assist with estimating release-level effort, ensuring all platform aspects are considered.
• Optimize the stability and usability of ServiceNow through regular application maintenance. Requirements:
• A Bachelor's degree as well as a minimum of 5 years of experience developing technology solutions.
• A minimum of 3 years working as a ServiceNow application developer/system administrator with a focus on security.
• Extensive experience in enterprise security and architecture, including knowledge of various authentication systems.
• Strong background in IT service management with an emphasis on security.
• Advanced knowledge of ServiceNow administration and demonstrated experience in developing ServiceNow applications.
• Experience with database design schemas and data modeling.
• Experience with middleware and discovery technologies for enhancement.
• Demonstrated expertise with ServiceNow's incident, change, problem, request, CMDB, and knowledge management applications.
• Expertise in JavaScript and Web Services development languages, particularly in the context of security.
• Proficiency in Windows and Linux system administration, including shell scripting.
• ServiceNow Certified Developer with experience in writing scoped applications for enhanced security, preferred.
• Expert knowledge of AngularJS, Bootstrap, HTML, and CSS development languages for designing secure user interfaces, preferred.
• Demonstrated experience in developing and implementing ITSM/ITIL software solutions with a strong focus on security, preferred.
• Knowledge of security tools and technologies, preferred.
• Familiarity with regulatory requirements and standards, preferred.