Senior Software Development Specialist

About the Role

We are seeking a skilled ServiceNow ITSM Developer to join our team. This individual will be responsible for designing, developing, and implementing software development projects with ServiceNow ITSM, ITAM, and ITOM.

The successful candidate will have at least 7 - 10 years of hands-on programming experience and expert knowledge of ServiceNow CMDB, ITSM applications. They will work on multiple projects and development efforts, providing technical and architectural guidance on complex initiatives.

This is a great opportunity for an experienced developer to leverage their skills in service management and cloud-based solutions.

Key Responsibilities:

• Design, develop, and implement software development projects with ServiceNow ITSM, ITAM, and ITOM.
• Support the standup, configuration, and implementation of modules supporting ServiceNow's ITSM, ITOM, and ITAM capabilities.
• Develop interactive dashboards, widgets, and workspaces.
• Create and maintain forms, reports, views, workflows, business rules, scripts, ACLs, groups, and roles.
• Create and configure tool integrations with ServiceNow (Netcool, Kafka, etc.).
• Assist with design, creation, and cataloging of business process flows.
• Perform tasks to design and configure ServiceNow functions to meet operational needs.
• Oversee the integration of information into the CMDB from ServiceNow Discovery and APIs, ensuring accuracy and consistency.
• Utilize experience in creating APIs to establish seamless communication between ServiceNow and other systems.
• Design and implement robust APIs that contribute to efficient data exchange.
• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements.

Required Skills and Qualifications:

• Expert knowledge of ServiceNow CMDB, ITSM applications with at least 5+ years of hands-on experience.
• 7+ years of experience working as a ServiceNow Developer.
• 5+ years of experience working in the Discovery module of ServiceNow.
• Proficiency with API development (SOAP or REST).
• Proficient in core tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and development methodologies.
• Expertise in ServiceNow development, JavaScript, Angular JS or React JS.
• Proficiency in ServiceNow Flow Designer.
• Excellent written and verbal communication skills.
• Experience with complex and global projects.

Benefits:

• A competitive annualized salary range of $88,800.00 - $145,000.00.
• Eligibility for an annual discretionary plan.
• Industry-leading benefits, access to paid time off, resources, and support to make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
• A dynamic and supportive work environment.