Expert in ServiceNow Delivery

Lead the Future of ServiceNow

Job Title: Lead ServiceNow Expert

As a modern technology company, we're disrupting the market and bringing innovative solutions to life for our clients. Our teams are passionate about building strategies, solutions, and creative products to help our clients solve their most complex business problems. We surround our experts with interesting challenges, innovative minds, and emerging technologies.

We're seeking an experienced consulting leader to drive growth, excellence, and innovation within our ServiceNow practice. As the lead for our ServiceNow capability, you'll play a pivotal role in delivering world-class solutions to our clients. You'll be responsible for leading a team of ServiceNow experts, ensuring that we deliver exceptional results.

Key Responsibilities

• Define and execute the strategic vision for the ServiceNow capability globally.
• Collaborate with senior leaders to align investments, talent, and go-to-market priorities.
• Build and evolve offerings across key modules (e.g., ITSM, CSM, SPM, HRSD, etc.).

Required Skills and Qualifications

• A minimum of 8 years of consulting experience, with a focus on building capabilities, client engagement, client delivery, business development, account management, and partner alliance management.
• Deep domain expertise in ServiceNow and a proven track record of leading ServiceNow implementation projects.
• Ability to support a practice vision and work with practice leaders and experts to build a viable solution for the client's needs.
• Experience managing a consulting practice to successful business metrics.
• Experience managing and navigating the ServiceNow partner ecosystem.
• Active ServiceNow certifications required.
• Strong leadership skills with the ability to inspire and lead a team.
• Strategic thinking with a bias for action and outcomes.
• Demonstrated ability to grow teams, develop talent, and lead distributed workforces.
• Proven track record of client/employee satisfaction.
• Ability to think strategically and solve complex business problems.
• Strong executive presence and client advisory skills.
• Proven leadership of ServiceNow engagements across multiple modules.
• A demonstrated commitment to continuous learning and professional growth.
• Willingness to travel up to 50%.

Benefits

• Meaningful time off and paid holidays.
• Parental leave.
• 401(k) with a match.
• Range of choices for highly subsidized health, dental, & vision coverage.
• Adoption and fertility assistance.
• Short/long-term disability.
• Yearly $350 reimbursement account for any well-being-related expenses.
• Discounted home, auto, and pet insurance.

About Us

We believe that together, we can move faster, dream bigger, and build better tomorrows for all.