ServiceNow Admin

Engagement Type

Contract

Key Responsibilities:

• Configure and maintain ITOM, HAM, and SAM modules in ServiceNow. - Perform system administration tasks, including user management, access control, and workflow automation. - Support instance upgrades, patching, and system performance tuning. - Troubleshoot and resolve technical issues and system errors. - Ensure compliance with ServiceNow best practices and governance policies. " Required Skills: - ServiceNow Certified System Administrator (CSA) is required. - Experience with Automated Test Framework (ATF). - Exposure to ServiceNow App Engine and Flow Designer. - Understanding of CMDB and Discovery. - Knowledge of Employee Service Portal and custom widget development - 4-year college degree or equivalent technical study - Preferred - 4 Years - Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay). - Familiarity with Agile/Scrum methodologies. - ITIL V4 Foundation Certification - Preferred Required/Desired Skills Skill Required/Desired Amount of Experience Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay). Required 4 Years ServiceNow Certified System Administrator (CSA) Required 0 Experience with Automated Test Framework (ATF). Required 0 Exposure to ServiceNow App Engine and Flow Designer. Required 0 Understanding of CMDB and Discovery. Required 0 Familiarity with Agile/Scrum methodologies. Required 0 4-year college degree or equivalent technical study Desired 0 ITIL V4 Foundation Certification Desired 0