ServiceNow Data Managment

ServiceNow Data Managment (Contract)

Chicago, IL, United States (Remote)

Contract (2 months 28 days)

Published an hour ago

cmdb

audits

ServiceNow Tables

sacm

Database Structure

Reconciliation experience

ITSM processes

Key Responsibilities:

• Maintain and manage the lifecycle of IT assets and configuration items (CIs) in the CMDB.
• Ensure data accuracy, completeness and consistency across all SACM records.
• Collaborate with IT and business units to capture and update asset and configuration data.
• Conduct regular audits and reconciliation of asset and configuration data.
• Support change, incident and problem management processes by providing accurate CI data.
• Develop and maintain SACM policies, procedures and standards.
• Generate reports and dashboards to support ITSM processes and compliance requirements.
• Assist in tool configuration and integration related to SACM (e.g., ServiceNow, BMC Remedy).
• Provide training and guidance to stakeholders on SACM processes and tools.

Nice to have skills:

• Reconciliation experience (Comparison of multiple sources to evaluate coverage and record enhancement)
• Database Structure Familiarity
• Extended Tables
• Relationships between tables/Relationships usage.
• Dot Walking to access
• ServiceNow Tables - Experience navigating and using the tables.
• Foundation
• Major Classes (Servers, PCs, Net gear)

The pay range that the employer in good faith reasonably expects to pay for this position is $47.15/hour - $73.68/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.