ServiceNow IT System Engineer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

We are seeking a highly skilled and motivated IT System Engineer (SE) to join our technical team. As an IT System Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure that powers our operations. Your expertise will ensure the stability, security, and efficiency of our IT systems. This role requires a proactive problem-solver with a deep understanding of system architecture, network management requirement management processes. The ideal candidate will have prior experience with capturing customer requirements, designing and implementing enterprise level system such as ServiceNow.

Responsibilities

• Design and develop ServiceNow system architecture, including hardware and software components, to meet functional requirements.
• Collaborate with cross-functional teams to gather, analyze, and manage system requirements, ensuring alignment with business objectives.
• Document system requirements, configurations, procedures, and best practices.
• Install, configure, and deploy server resources provided by third-party cloud services. and software updates.
• Create technical documentation for system configurations and maintaining system-related reports.
• Prepare and document standard operating procedures and protocols for all designed and developed that ensures detailed project documentation.
• Document all system configuration changes in accordance with Information Systems Security best practices.

Required Qualifications

• Active TS/SCI with CI Poly.
• 4+ years of relevant experience in design, development, and implementation of software systems, applications, and related products.
• Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter.
• Strong documentation and verbal communication skills to collaborate with and convey focused messages to stakeholders, customers, domain experts, program managers and teammates encompassing architecture, high-level and detail system designs.
• Experience in deploying, configuring and maintaining enterprise level IT systems such as ServiceNow.
• Experience deploying cloud-based enterprise level applications such as in AWS and Azure.
• Experience with Linux administration and deployed Linux based systems
• Experience with system upgrades, patching and regular IT system maintenance
• Problem solving skills and ability to work under pressure. Ability to prioritize and manage work to critical project timelines in a fast-paced environment.
• BS degree in Computer Science or related technical field; or 4 years of additional years of experience in lieu of a degree.
• Security + Certification. Desired

Qualifications

• ITIL v4
• AWS Architect certification
• ServiceNow Admin certification

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The Proposed Salary Range For This Position Is

$82,100-$172,400

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.