ServiceNow Developer-Hybrid for Troy, MI or Roswell, GA

• Roswell, Georgia; Troy, Michigan
• IT
• 23575

Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Position Overview

The ServiceNow Developer I will be responsible for core system configuration and application support within Incident Management, Change Management, Problem, Asset Management, CMDB Management, Service Catalog, HR, and Problem Management modules. This includes but is not limited to gathering and documenting user functional requirements, process requirements, developing technical requirements and then developing or coding ServiceNow per the business or technical requirements. The Junior ServiceNow developer will work closely with business and IT teams to gather input to support ongoing business needs.

What you’ll do:

• Configure/Code ServiceNow applications based on business requirements to facilitate rollout of new functionality, interfaces, modules, and other items such as UI and Workflow configuration.
• Collaborate effectively with other ServiceNow administrators/developers to develop solutions and handle general updates and configuration changes/requests.
• Hands-on experience in ServiceNow scripting like Client Scripts, UI Policy, Business Rules, Script Include, Script Action, UI Actions, Workflow and various activities, Catalog Item, UI Script, ACL’s.
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations.
• Knowledge of REST API, SOAP Web Services, Scripted Web Services, Direct Web Services.
• Ensure application configuration consistency across development, test, and production environments.
• Participate in ongoing production support and end-user support.
• Experience in cloning, patch upgrade and release upgrade activities.
• Experience in all ITSM modules – Incident, Change, Problem, Request.
• Experience in handling issues encountered on production. For example: Log Debugging, Notification issues, User Administration, Integration issues etc.
• Knowledge about update set deployment for Production Releases.

Skills We Are Seeking

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 2+ years of relevant experience within ServiceNow.
• Developer experience in ServiceNow (JavaScript knowledge required).
• Excellent written and verbal skills. Must be able to communicate well with all areas of the business.
• A fundamental understanding of ITSM, ITIL or CMDB, Service Catalog.
• Experience in Web technologies (Web Services, XML, Ajax, HTML, CSS).
• Experience working with CMDB (Configuration Management Database).
• Know how to translate business problems into software & technical requirements.
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, http).
• Exposure in component integration (SSO, LDAP etc.).
• Experience in Application UI, Workflow Configuration.
• Working knowledge of Perl/Python/JavaScript is desired.

Perks:

• Weekly Paychecks with DailyPay available!
• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:

• SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
• All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/
• SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
• You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm