Journeyman ServiceNow Administrator/Developer #6166

GovCIO
Washington, DCPosted 2 days ago
Overview
We are seeking a skilled Journeyman ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal in Washington, DC. This hybrid remote position requires strong technical expertise and excellent communication skills.
Key Responsibilities
- Develop and implement ITSM strategies to enhance efficiency and effectiveness.
- Contribute recommendations for service management policies, guidelines, and processes.
- Work collaboratively with remote teams and clients to achieve project goals.
- Design and develop queries, reports, and dashboards using ServiceNow.
- Configure and administer ServiceNow applications, including security and workflow configurations.
- Design and develop scoped applications and service portals.
- Provide subject matter expertise and additional support as needed.
Requirements
A Bachelor's degree and 3-5 years of experience or commensurate experience is required. The ideal candidate will have:
- Minimum 3 years of overall IT experience.
- At least 3+ years of experience as a ServiceNow developer in various roles.
- Thorough knowledge of the ServiceNow system.
- Experience with JavaScript, HTML, CSS, Jelly, HTTP, and XML.
- Understanding of REST, SOAP services, and other related technologies.
- Strong communication and interpersonal skills, with a customer-centric attitude.
Clearance Required: US citizenship is required to acquire a Top Secret Clearance.
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