Journeyman ServiceNow Administrator/Developer #6166

GovCIO

GovCIO

Washington, DC

Posted 2 days ago


Overview

We are seeking a skilled Journeyman ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal in Washington, DC. This hybrid remote position requires strong technical expertise and excellent communication skills.

Key Responsibilities

  • Develop and implement ITSM strategies to enhance efficiency and effectiveness.
  • Contribute recommendations for service management policies, guidelines, and processes.
  • Work collaboratively with remote teams and clients to achieve project goals.
  • Design and develop queries, reports, and dashboards using ServiceNow.
  • Configure and administer ServiceNow applications, including security and workflow configurations.
  • Design and develop scoped applications and service portals.
  • Provide subject matter expertise and additional support as needed.

Requirements

A Bachelor's degree and 3-5 years of experience or commensurate experience is required. The ideal candidate will have:

  • Minimum 3 years of overall IT experience.
  • At least 3+ years of experience as a ServiceNow developer in various roles.
  • Thorough knowledge of the ServiceNow system.
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, and XML.
  • Understanding of REST, SOAP services, and other related technologies.
  • Strong communication and interpersonal skills, with a customer-centric attitude.

Clearance Required: US citizenship is required to acquire a Top Secret Clearance.

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