ServiceNow Leader

Job Title: ServiceNow Leader

We are seeking a dynamic and experienced consulting leader to lead our growing global ServiceNow capability, taking it to new heights in the ever-evolving technology landscape. What You'll Do:

• Define and execute the strategic vision for the ServiceNow capability globally.
• Collaborate with senior leaders to align investments, talent, and go-to-market priorities.
• Build and evolve offerings across key modules (e.g., ITSM, CSM, SPM, HRSD, etc.)
• Act as a trusted advisor to our clients, understanding their business needs and translating them into actionable ServiceNow solutions
• Collaborate with clients to develop long-term relationships and provide exceptional service.
• Lead team on some of our most strategic engagements, ensuring quality delivery and supporting team growth and meaningful work
• Identify and pursue new client opportunities in collaboration with account and market leaders.
• Shape proposals, lead solutioning, and support go-to-market campaigns.
• Manage a team of ServiceNow consultants, architects, and developers.
• Inspire, mentor, and guide the team to achieve high performance, continuous improvement, and professional growth. What We're Looking For:
• A minimum of 8 years of consulting experience, with a focus on building capabilities, client engagement, client delivery, business development, account management and partner alliance management
• Deep domain expertise in ServiceNow and proven track record of leading ServiceNow implementation projects.
• Ability to support a practice vision and work with practice leaders and experts to build a viable solution for the client's needs.
• Experience managing a consulting practice to successful business metrics.
• Experience managing and navigating the ServiceNow partner ecosystem.
• Active ServiceNow certifications (e.g., CIS, CSA, etc.) required.