ServiceNow Lead/Architect

Workable

Workable

New York, NY

Posted 7 days ago


Job Summary

A seasoned expert in the ServiceNow platform is sought to lead and architect complex projects, leveraging extensive experience with architecture, design, implementation, and administration. Key Responsibilities

  • Lead ServiceNow development projects, managing teams of developers or administrators.
  • Develop expertise in ServiceNow scripting and modules, including Service Catalog, CMDB, and Change Management.
  • Design and implement integrations using REST, SOAP, APIs, MID Server, and external system integrations.
  • Advise on ServiceNow's architecture and best practices for customizing and extending the platform.
  • Maintain up-to-date knowledge of ServiceNow upgrade cycles and patch management. Requirements
  • Extensive experience with ServiceNow platform.
  • Strong knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management.
  • Proven experience leading ServiceNow development projects.
  • Expertise in ServiceNow scripting and modules.
  • Experience with ServiceNow integrations and external system integrations.
  • Solid understanding of ServiceNow's architecture and best practices.
  • Experience with ServiceNow upgrade cycles and patch management.
  • Strong communication and problem-solving skills.
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