ServiceNow Platform Lead

We are seeking a skilled ServiceNow Platform Development Manager to join our team.

The successful candidate will play a crucial role in driving the development and execution of the SRE ServiceNow platform roadmap. Key Responsibilities:

• Lead the development and implementation of ServiceNow solutions, aligning with business goals and industry best practices.
• Manage and mentor a team of software developers and engineers, fostering a collaborative and high-performing environment.
• Oversee recruitment, onboarding, and professional development of team members to ensure continuous supply of top talent.
• Establish coding standards, best practices, and development processes to promote code quality, maintainability, and efficiency.
• Identify opportunities to enhance employee knowledge, capabilities, and skills to support future growth.
• Address development bottlenecks, risks, and roadblocks to ensure timely delivery of features and enhancements.
• Partner with other leaders across the organization to provide consistent and excellent customer experience.
• Collaborate with vendors and internal IT teams to assess system capabilities, identify enhancements, and implement upgrades as needed.
• Generate new, improved, or unique solutions and embrace new ideas to sustain and expand organizational offerings, focusing on continuous improvement and innovation. Qualifications:
• Requires a bachelor's degree in Information Technology, Computer Science, or related fields.
• 10+ years of ServiceNow experience, with expertise in ITSM, ITAM, SecOps, GRC, and TPRM.
• 5+ years of experience leading software or application development teams.
• Strong expertise in ServiceNow architecture and design, including workflows, custom applications, and integrations.
• Proven ability to manage complex, large-scale projects while meeting deadlines and business objectives.