GxP Validation Lead for ServiceNow Project - Onsite

• *Job Title:** Validation Lead – ServiceNow
• *Location:** Redwood City, CA (On-site 4 days per week)
• *Overview:**

We are seeking a dedicated Validation Lead to manage the validation work stream for a ServiceNow project. This individual will be responsible for overseeing all validation-related activities, ensuring compliance with internal processes, and maintaining alignment with regulatory standards. The role requires close collaboration with cross-functional teams and a hands-on approach to validation documentation and processes.

• *Key Responsibilities:**
• Lead and manage all validation-related activities for the ServiceNow.
• Ensure compliance with internal processes, SOPs, and applicable regulatory requirements.
• Draft, review, and maintain SOPs, test scripts, and validation documentation.
• Collaborate with cross-functional teams to ensure timely completion of validation deliverables.
• Provide expertise on validation strategy, risk assessment, and best practices for ServiceNow implementations.
• *Qualifications:**
• Strong understanding of IT processes and experience working in validated environments.
• Hands-on experience with ServiceNow, particularly in regulated or validated deployments.
• Proven experience drafting and reviewing SOPs and validation documentation.
• Strong leadership, coordination, and communication skills across cross-functional teams.
• Must be local to the Bay Area and able to work on-site at Redwood City offices 4 days per week.
• Experience with Computer System Validation (CSV) methodologies and best practices.
• Knowledge of GxP, FDA 21 CFR Part 11, and other regulatory guidelines.
• Prior experience with ServiceNow modules like ITSM, ITOM, or HRSD in validated settings.
• Strong understanding of risk-based testing approaches.
• Familiarity with audit and inspection readiness for IT systems.
• Experience leading validation efforts in pharma, biotech, or life sciences environments.