ServiceNow Developer

CEIs Client is a leader in commercial insurance, and they are adding a ServiceNow Developer to their team in Wilmington.

• Long-term contract position
• Onsite position 4 days per week (Friday is remote)
• Must be currently local to Wilmington, DE

Responsibilities:

• Design and customize ServiceNow applications to optimize customer service and streamline business processes.
• Responsible for core system configuration.
• Configure Application UI (Javascript)
• Facilitate rollout of new applications and modules.
• Facilitate onboarding of new clients on the ServiceNow platform.
• Collaborate effectively with other ServiceNow administrators to develop global solutions
• Handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions
• Adhere to ServiceNow development standards
• Prioritize multiple tasks effectively
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across development, stage, testing and production environments
• Gathering and documenting user and process requirements.
• Developing workflow customizations, and supporting the Service Transformation teams.

Requirements:

• Must have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes but is not limited to Incident Management, Change Management, Asset Management, CMDB Management and Problem Management.
• Understanding of or exposure to JavaScript and SQL is required.
• ServiceNow Developer and/or Administrator certifications are preferred not required.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.