Chief ServiceNow Solution Designer

ServiceNow Technical Architect Opportunity

We are seeking an experienced ServiceNow Technical Architect to lead the design, development and implementation of ServiceNow solutions across our client base.

The ideal candidate will have deep technical expertise in the ServiceNow platform, a strong understanding of building software systems, and the ability to translate business requirements into scalable and efficient technical solutions.

• Design and implement ServiceNow solutions that align with architecture standards and business goals.
• Define and maintain the ServiceNow architecture roadmap and ensure platform scalability and performance.
• Lead the technical design of solutions.
• Develop and maintain integrations between ServiceNow and other systems.
• Establish and enforce development standards, coding guidelines and best practices.
• Conduct code reviews and ensure adherence to architectural principles and security standards.
• Work closely with business analysts, process owners and stakeholders to gather requirements and deliver effective solutions.
• Provide technical guidance and mentorship to ServiceNow developers and administrators.
• Oversee platform upgrades, patching and performance tuning.
• Ensure high availability, disaster recovery and compliance with data governance policies.
• Stay current with ServiceNow releases and new features, and recommend enhancements to improve platform capabilities.
• Drive automation and digital transformation initiatives using ServiceNow.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology or related field.
• 7+ years of experience in IT, with at least 4 years in a ServiceNow Architect or Lead Developer role.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more modules.
• Deep understanding of ServiceNow architecture, data model and platform capabilities.
• Experience with Agile/Scrum methodologies and DevOps practices.
• Strong problem-solving, communication and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills with all levels of internal and client staff and management.
• Ability to effectively communicate and articulate with technical and non-technical audiences.

Why Join Us?

We offer a collaborative and dynamic work environment where you can thrive as a ServiceNow Technical Architect. Our team is passionate about delivering innovative solutions that make a real difference for individuals, communities and the world.

As a valued member of our team, you will enjoy a range of benefits including market-based compensation, full range of benefits, professional training and mentoring, employee wellness program and opportunities to give back to the community. ],