Enterprise IT Solutions Leader

ServiceNow Manager Job

We are seeking a skilled ServiceNow manager to join our team. The ideal candidate will have extensive experience managing large, enterprise systems and a proven track record of delivering agile-based projects.

The successful candidate will be responsible for formulating and defining specifications for the ServiceNow platform, providing technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting and maintaining the ServiceNow platform.

• Formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and applying that to Enterprise organizational objectives.
• Provide coding standards and review of content provided by extended development team to ensure compliance with those standards.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution.
• Evaluate ServiceNow platform performance, isolate and debug software problems and make recommendations for problem resolution.
• Provide subject matter knowledge to the ServiceNow application and ability to implement modules and other third-party integrations and applications used within the environment to ServiceNow for SecDevOps.

Responsibilities also include transforming business needs from the customer to tangible items within ServiceNow, from using modules available to the platform or creating new modules and direct and help complete detailed documentation for workflows and services implemented within ServiceNow.

The ideal candidate will possess a minimum five years of recent experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least three years of experience directly managing the ServiceNow platform with an extensive focus ITSM, ITOM and IRM.

A bachelor's degree from an accredited college/university or a minimum eight years equivalent work experience is required, along with ServiceNow System Administration Certification and ITIL Certification preferred.

Travel may be required.

The salary range for this position is based on factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications, and market considerations.

KPMG provides a comprehensive compensation and benefits package, including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and personal well-being benefits. Our Total Rewards package is designed to support your lifestyle and help you advance your career.

Applicants must be authorized to work in the United States without the need for employment-based visa sponsorship now or in the future.