ServiceNow

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Vertex Group, is seeking the following. Apply via Dice today!

Role: - ServiceNow Engineer

Location: 1st preference Walnut Creek, CA 2 days onsite until September and starting October -3 days onsite per week ( Tuesday, Wednesday and Thursday)

2nd preference: Phoenix, AZ (Tempe)

Duration: 4 Months CTH

Interview Process: 2 Rounds

Top Skills:

• Senior ServiceNow Engineer with 5+ years of experience
• Experience in ITSM- service now Module experience
• CMDB, Service now Discovery-(ITOM and Discovery)
• ITSM, ITOM, Discovery and CMDB is must have
• Proficient in service now Architecture and coding base experience.
• Experience in implementation and resolving issues.
• Experience in JavaScript- must have strong scripting experience and integration experience.
• This role is more of a Technical SME will interact with users.

Day to Day duties:

• Daily Scrum stand ups to align on items and stories assigned to them
• There will be Coding stories and spike stories with technical solutions
• Documentation and Code reviews with teammates.
• CMDB Related stories
• Responsible for enhancements, discovery, and Integrations.
• Lead or participate in all aspects of the ServiceNow software development life cycle: Analysis, Design, Development, Quality Assurance, Deployment, Training and Operational Support.
• Creation of system documentation for software development and quality assurance processes.
• Configuration, integration, custom development and other hands-on technical activities related to the ServiceNow platform.
• Design, build and configure scalable solutions with a clear understanding of dependencies, connections and risks.
• influence solution design and approach to minimize customizations and technical debt.
• Develop new and support existing integrations with other applications and 3rd party tools.
• Proactively identify system deficiencies and recommend solutions.
• Management of technical projects.
• Configuration management and CMDB support.
• Business intelligence analysis and reporting.
• Level 3 support for escalated issues.

Certification:

• Service Now certification in admin Must have
• Service application developer- Nice to have
• CMDB Cert - nice to have

Education:

Bachelor s degree -Ideally if not open to high school diploma +9years of experience to be considered