Senior ServiceNow Specialist

Explore a challenging opportunity as a ServiceNow Professional where you will have the chance to collaborate with a leading pharmaceutical company.

Your key responsibilities will include developing, configuring, testing, and administering the ServiceNow platform. You will be experienced in customizing applications, workflows, dashboards, and Service Portals.

Main duties will include incident and request management, access control implementation (ACLs), platform testing and validation, technical support, performance analysis, and process documentation.

You will collaborate with cross-functional teams and clients to gather requirements, propose solutions, and ensure alignment with business needs.

Staying up-to-date with ServiceNow capabilities and best practices is essential.

Key Skills & Experience:

• At least 3 years of experience in ServiceNow development.
• Proficiency in JavaScript, GlideScript, HTML/XML, and ServiceNow APIs.
• Hands-on experience with core modules and custom app development.
• Solid understanding of ServiceNow architecture, ITIL processes, and relational databases.
• Experience in testing and validating ServiceNow solutions for functionality and performance.
• Familiarity with Agile methodologies and DevOps practices.
• Strong communication skills in English.
• Analytical, proactive, and team-oriented mindset.

We Offer:

• A permanent contract.
• Flexible Schedule.
• Trainings & Certifications.
• Home Office.
• Flexible retribution (public transport ticket).
• Health insurance.
• Support for personal growth and well-being.

About Us:

We are a global digital company that accelerates the business experience of our customers through technology and data. Our mission is to drive business transformation and acceleration by providing 360-degree solutions in areas such as customer service, e-commerce, analytics, and marketing. We target companies from various sectors and prioritize employee knowledge, innovation, commitment, and flexibility.