Expert ServiceNow Platform Specialist

ServiceNow Architect Role

As a Senior ServiceNow Architect, you will drive best practices and establish governance processes to scale the platform. Key Responsibilities:

• Lead team admins and developers in growth and potential
• Own initiatives across multiple departments
• Work with diverse teams to align solutions with business needs
• Stay current with tech trends and agile in your approach
• Measure and monitor system performance Requirements:
• 7+ years in ServiceNow administration or development with deep architecture knowledge
• Experience in managing CSDM & establishing and maintaining Data Governance standards
• Prior experience in implementing and augmenting the ServiceNow platform in ITSM and HR Service Management/Employee Center areas
• Excellent communication and collaboration skills
• Leadership and mentoring of development teams
• Problem-solving and strategic thinking capabilities
• Experience running a lean organization focused on driving immediate impact
• Relevant ServiceNow certifications desirable About the Opportunity

CareerArc fosters close-knit, high-functioning teams dedicated to customer service. We believe in creating software that delivers exceptional frontline experiences. What We Offer

• Experience Bonus Program: Unique experiences after one year
• Wellness Reimbursement: Support for employee wellness
• Mental Health Benefit: 24/7 support through Headspace
• Certification & Ongoing-Learning: Access to ServiceNow courses & certifications Our Work Model

We have a hybrid work model with three days in the office and flexibility to work from home the rest of the week.