Product Owner — ServiceNow Platform

ORION GROUPS is a professional services firm based in McKinney, TX that provides experienced consultants to key organizations across the US. We focus our talent expertise in both the financial and healthcare industries. Our capabilities in technology include application development, enterprise software systems, data strategies, integration, and IT infrastructure. We work diligently to listen and provide value to your unique needs. www.OrionGRPS.com

OVERVIEW

At Orion, we are seeking a Product Owner to lead the administration and governance of the ServiceNow platform. This opportunity is responsible for ensuring the platform’s data integrity, security, and operational performance, while driving stakeholder engagement and platform best practices across the healthcare organization.

PROJECT

12-month contract-to-hire; Fully Remote (U.S. – Central Time Zone)

SALARY (W2)

$130,000 – $145,000

KEY RESPONSIBILITIES

• Own the vision and roadmap for ServiceNow platform administration, ensuring alignment with enterprise IT goals
• Translate business needs into actionable user stories, standards, and platform behaviors
• Partner with stakeholders to elicit requirements and educate them on platform capabilities and governance
• Define and enforce platform administration standards to ensure data quality, security, and performance
• Collaborate with system administrators and technical teams to implement and maintain platform configurations
• Conduct cost-benefit and ROI analyses to support platform-related decisions
• Coordinate system integration and compatibility across the organization to support seamless data sharing

KEY EXPERIENCE

• Deep knowledge of the ServiceNow platform with a focus on platform security, reliability, and data governance
• Significant experience in ServiceNow from both business and technical perspectives
• Proven ability to demonstrate strong business and technical skills in ServiceNow platform administration and stakeholder engagement, including but not limited to user management.
• Experience with proactive leadership in defining and enforcing platform standards to ensure long-term platform health and stakeholder confidence.
• Proven ability to work independently and manage priorities effectively
• Familiarity with programming languages and tools such as Visual Basic, Java, SQL, etc.
• Basic knowledge of design techniques and modeling principles
• Strong verbal and written communication skills including excellent problem-solving abilities and attention to detail
• Bachelor’s degree in a technical field (Computer Science, Engineering, or related field).

Orion Groups is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Orion@OrionGRPS.com