ServiceNow Lead Technical Consultant- SPM, CSM

As a Senior Technical Consultant with GlideFast Consulting you will work to develop design and own technical solutions on the ServiceNow platform.

You will provide administration application development maintenance and technical support by using best-practice web programming techniques to configure robust solutions for clients utilizing the ServiceNow platform.

• Deliver high-quality consulting services to install configure and integrate software products from ServiceNow
• Develop custom software solutions as required through scripting and software development
• Prepare technical documentation as specified in customer contracts and as internally required
• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
• Create custom business rules client scripts script includes UI policies ACLs data policies UI scripts
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as required
• Participate in scrum ceremonies
• Deliver measurable results within the appropriate timeline resulting in positive customer feedback
• Perform code review of peers as needed
• Work independently and actively support other Technical Consultants as mentor and team lead
• Lead sessions in implementation practices

The ideal candidate will have:

• 3+ years as a Servicenow developer
• 1+ year(s) in a consulting role delivering software implementations preferable
• Expertise with JavaScript and ServiceNow JavaScript API's
• Working proficiency in the following skills are encouraged:
• Web service proficiency (REST SOAP) as well as XML and JSON knowledge
• Practical knowledge or experience with Operating Systems (Linux Windows)
• Thorough knowledge of networking concepts such as IP Addressing Firewalls ports
• Knowledge of relational databases (MySQL MSSQL Oracle)
• Experience in multiple application architectures and supporting technologies
• Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
• Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required

We offer:

• Quarterly bonus opportunities for billable employees
• Employee Recognition and Rewards bonus opportunities for employee contributions and achievements
• Professional Development through training and advancement opportunities
• Work from home
• Annual GlideFest Conference
• Wellness Programs
• Philanthropic Opportunities