ServiceNow Quality Assurance Engineer

Location : Noida/Bangalore.

Exp : 5-8 yrs.

Key Responsibilities

• EA module mandatory.
• Define test strategy, scenarios, traceability matrix, and success criteria.
• Coordinate with functional consultants and client UAT teams.
• Manage defect triage, retesting, and sign-off procedures.
• Support test automation planning where applicable.

Required Skills

• 5 to 8 years of overall QA experience with a focus on the ServiceNow platform.
• Strong testing experience in ServiceNow SPM (Strategic Portfolio Management) and Enterprise Architect (EA) modules.
• Familiarity with form design, business rules, flow designer, and custom scripts within ServiceNow.
• Good exposure to integration testing with external systems using REST/SOAP APIs.
• Knowledge of ITIL processes and best practices.
• Strong analytical, troubleshooting, and documentation skills.
• Excellent verbal and written communication.
• ServiceNow System Administrator Certification is mandatory.

(ref:hirist.tech)