Expert ServiceNow HRSD Specialist

About ServiceNow HRSD Expert:

Our mission is to empower individuals and teams to deliver high-quality results in the field of Human Resources.

Job Overview

You will implement, customize, and enhance solutions in HR Service Delivery (HRSD) focusing on Employee Relations, Case & Knowledge Management, and Lifecycle Events. Collaboration with stakeholders is key to understand HR processes and develop technical solutions that align with policy and compliance needs.

Key Responsibilities:

• Design, configure, and improve HRSD modules, especially for Employee Relations, Case & Knowledge Management, and Lifecycle Events.
• Work closely with stakeholders to comprehend HR processes and create technical solutions that meet policy and compliance requirements.
• Contribute to broader ServiceNow development efforts across ITSM, AppEngine, or integrations as needed.
• Develop scripts, flows, and components using native platform tools.
• Perform unit testing, participate in UAT cycles, and support deployments.
• Maintain documentation and follow platform best practices for maintainability and scalability.

Requirements:

• At least 3 years of hands-on experience as a ServiceNow Developer.
• Strong background in ServiceNow HRSD, including at least one full implementation.
• Deep understanding of Employee Relations processes.
• CSA certification.
• Proficient scripting skills and familiarity with Flow Designer, ACLs, and Service Portal customization.
• Excellent communication skills and ability to work independently in a remote environment.

Benefits:

• Fully remote role with flexible working hours.
• Projects with leading global organizations.
• Competitive compensation based on experience and contract type.
• Collaborative team of certified ServiceNow professionals.
• Opportunity for long-term engagement across multiple ServiceNow domains.