Senior ServiceNow Developer - IT Service Management Expert

Description

The North Carolina Department of Health and Human Services (NC DHHS) is seeking a Senior ServiceNow Developer for a 1-year contract role. This position requires someone currently living in the RTP area and must be a U.S. Citizen or have a Green Card. The developer will be responsible for designing, developing, and implementing solutions within the ServiceNow platform.

Compensation and Benefits

• W-2 Rate - Up to $60/hour

Why you should apply for this position today

This role provides a unique opportunity to contribute to critical health services in North Carolina while working within a dynamic team environment that encourages innovation and professional growth.

Skills

• Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor
• Proven work experience with ServiceNow development and/or administration
• Experience with IT Service Management (ITSM) or Customer Service Management (CSM)
• Extensive knowledge of JavaScript and web development tools (HTML, CSS, XML, SQL, AJAX)
• Experience building and maintaining integrations between ServiceNow and other systems using REST, SOAP, and other APIs
• ServiceNow Certified System Administrator (CSA) and/or Application Developer (CAD)

Responsibilities

• Architect scalable and maintainable solutions within the ServiceNow platform
• Lead requirements gathering sessions with stakeholders to translate business needs into technical requirements
• Design, develop, and implement ServiceNow solutions, including custom applications, modules, workflows, and integrations
• Provide technical expertise and guidance to junior developers and support teams
• Troubleshoot and resolve issues related to ServiceNow configurations, workflows, integrations, and performance

Qualifications

• Proven experience in ServiceNow development and administration
• Strong background in IT Service Management (ITSM) or Customer Service Management (CSM)
• Familiarity with JavaScript and other web technologies

Education Requirements

• Relevant degree in Computer Science, Information Technology, or a related field

Education Requirements Credential Category

• ServiceNow Certified System Administrator (CSA) and/or Application Developer (CAD)

Experience Requirements

• At least 2 years of experience in ServiceNow development or administration

Why work in Durham County, NC

Durham County offers a vibrant community with a rich cultural scene and a growing economy. Known for its high-quality educational institutions and access to outdoor activities, it provides a balanced lifestyle for both professionals and families. The area is also recognized for its commitment to health and wellness, making it a great place to live and work.