ServiceNow Architect-SPM/ITAM

Job Summary

V-Soft Consulting is seeking a ServiceNow Architect-SPM/ITAM to lead our team in delivering ServiceNow solutions for new implementations, enhancements, systems integrations, and process automation. The ideal candidate will have strong technical understanding of the ServiceNow platform, experience with integrations and integration tools, and exceptional communication and presentation skills.

Key Responsibilities:

• Lead ServiceNow roadmap, requirements gathering, and design sessions to provide SPM ServiceNow solutions.
• Guide and assist development for SPM and APM/EA projects.
• Play a lead role in workshops to gather business and technical requirements.
• Architect integrations using ServiceNow workflows, scripting, and web services/REST APIs as required.
• Conduct design and/or technical session for active solutioning internally and/or with external customers as needed.
• Contribute to the continuous improvements of our implementation methodology and service offerings based on client experience.
• Utilize expert industry experience and ServiceNow best practices.
• Participate in release planning and implementations.
• Perform code reviews and reviews all prepared technology related client facing and internal deliverables.