ServiceNow - Solution Architect for ITSM/HRSD/CSM/Creator Job at Veracity Consul

Job Description

Solution Architect – ITSM/HRSD/CSM/Creator: We are seeking an experienced ServiceNow Solution Architect to join our fast-growing Elite Global ServiceNow Practice. The role involves overseeing project implementations and developing thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complimentary technologies in a client consulting environment.

The successful candidate will be responsible for advising clients, technical leads, and technical consultants on the capabilities of the products and platform features and how they interoperate to provide business value.

Key Responsibilities:

• Architect Solution Design for ITSM/HRSD/CSM/Creator Product Suites
• Directing workshops to review and size business/technical user stories
• Directing customers' best practices across products and platform
• Interface with ServiceNow technical product teams as needed
• Be the primary voice of the project team, directing other lead developers business process consultants, and project managers on best practices for implementation
• Prepare all client-facing and internal deliverables that are technology-related
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
• Subject Matter Expert on the delivery of ServiceNow solutions
• Champion emerging product and platform features such as NOW Experience, UI Builder, and Now Assist.
• Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards

Requirements:

• 4+ years of ServiceNow implementation experience in a client consulting environment
• 8+ years of incremental technical experience in technical roles (developer, senior developer, lead developer, architect) delivering solutions in client environments
• Demonstrated experience in end-to-end development, traditional software engineering principles and practices.
• Skilled with JavaScript, Angular.JS, JQuery and/or BootStrap.JS, React, NodeJS, NPM
• Proficiency with web service standards such as SOAP, REST, XML, etc.
• Proficiency with web API's, Data integrations/ETL, Relational Databases
• Experience with SaaS / PaaS environments such as AWS, Azure, Google Cloud
• Proficiency with modern HTML5/CSS/LESS
• Proficiency with Agile project management and delivery methodologies
• Certified ServiceNow Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist ITSM (CIS-ITSM)
• Certified Implementation Specialist HRSD (CIS-HR)
• Certified Implementation Specialist CSM (CIS-CSM)
• Maintain certifications and continual progression in technical learning plans

We offer a competitive compensation package, comprehensive medical plans, 401k Savings Plan, and Employee Stock Purchase Plan. Benefit eligibility may vary based on employment status upon hire. Equal Opportunity Employer.