Sr Business Systems Analyst-ServiceNow

Job Title: Sr Business Systems Analyst

Discount Tire is a dynamic company that celebrates the spirit of our people with extraordinary pride and enthusiasm. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. Key Responsibilities:

• Collaborate with business partners to understand software needs and define requirements;
• Document business requirements and capabilities into Business and Technical Design Documents, use cases and stories;
• Lead planning sprints, workshops/design sessions to envision and assess business needs, features, and desired capabilities;
• Capture, document, and design business, application, and data workflows;
• Conduct feasibility and impact analysis; identify cross-project, application, or business unit dependencies; provide solutions to mitigate risk;
• Mentor Business Systems Analyst I and II;
• Stay current on the latest industry technologies, trends, and strategies.

Additional responsibilities include assisting employees, vendors, or other customers by answering questions related to IT Business Systems Analysis processes, procedures, and services.