ServiceNow Engineer IV

Our company is guided by a set of core values that shape every decision and action we take. Career Growth opportunities are abundant, with chances to advance into leadership roles and develop personally. A supportive team environment fosters innovation, and our Competitive Benefits package takes care of both your professional and personal needs.

The highly skilled ServiceNow Engineer IV plays a key role in improving user experience, optimizing workflows for process improvements, and identifying low-code opportunities for technical and business stakeholders. Key responsibilities include:

• Enhance User Experience: Design and implement user-centric workflows on the ServiceNow platform, ensuring an intuitive and efficient user experience.
• Process Optimization: Leverage process engineering expertise to streamline and optimize workflows, improving overall efficiency and effectiveness.
• Low-Code Solutions: Collaborate with business stakeholders to identify and develop low-code opportunities that meet specific needs and drive process improvements.
• Feedback and Adoption: Establish feedback loops with end-users to gather insights and drive the adoption of ServiceNow solutions across the enterprise.
• Training and Support: Provide training and support to end-users, fostering a culture of continuous improvement and knowledge sharing.

To be successful in this role, you will need:

• A Bachelor's Degree or equivalent combination of education and experience.
• 8 years of experience in a related field, including 3 years focused on ServiceNow UX design and 5 years developing ServiceNow solutions aligning with business objectives.
• Expertise in ITIL/ITSM and IAM standards, as well as experience delivering full ITSM Pro capabilities and unified user-friendly experiences.