ServiceNow Architect

Job Description

We are seeking a highly skilled and motivated ServiceNow Architect to lead our global ServiceNow development efforts. As a key member of our team, you will play a crucial role in designing, developing, and maintaining ServiceNow applications and solutions. Responsibilities:

• Development Leadership: Lead a team of ServiceNow developers and provide technical guidance and mentoring to ensure high-quality development practices.
• ServiceNow Development: Collaborate with business stakeholders to understand requirements and design, develop, and maintain ServiceNow solutions, including custom applications, modules, forms, and workflows.
• Integration: Design and implement integrations with other systems, leveraging ServiceNow's capabilities and industry best practices.
• Customization: Customize ServiceNow applications and modules to meet specific business needs while adhering to best practices and maintaining system stability.
• Scripting and Automation: Develop and maintain scripts, business rules, client scripts, and UI policies to automate and enhance ServiceNow functionality.
• Performance Optimization: Identify and resolve performance issues, bottlenecks, and ensure the platform runs efficiently.
• Documentation: Create and maintain technical documentation for configurations, customizations, and development work.
• Collaboration: Collaborate with cross-functional teams and stakeholders to ensure alignment with business objectives and requirements. Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience (8+ years) in ServiceNow development, including custom application development, scripting, and integrations.
• Basic project planning skills including sprint / development and resource management.
• Strong leadership skills with the ability to mentor and lead a development team.
• ServiceNow certification(s) preferred.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.