ServiceNow Solutions Architect

Job Title:

ServiceNow Solutions Architect Description:

The ServiceNow Solutions Architect will serve as the lead for our team, responsible for supporting various activities including overall architecture, design, implementation and integrity of the ServiceNow application within the enterprise.

Key Responsibilities:

• Lead and deliver requirements, scoping and design workshops to ensure requirements are well documented
• Provide expert level support and technical mentoring to implementation teams
• Maintain deep knowledge of ServiceNow's capabilities and constraints
• Recognize and develop opportunities to leverage ServiceNow as a platform
• Scoping and delivering Proof of Concept / Proof of Value engagements with prospects

Requirements:

• 10+ years IT industry experience
• 5+ years relevant experience from specified domain
• Knowledge of ITSM, ITAM, ITOM, CSM, BCM applications & integrations, Platform performance and monitoring, Platform upgrades
• Experience working within a large enterprise on implementation initiatives
• Sound Technical knowledge of ServiceNow platform
• Relevant ServiceNow certification (e.g. ServiceNow Certified System Administrator)
• Glide Scripting & JavaScript programming experience
• Good communication Skills
• Web Services, HTML, CSS, XHTML, Workflow and UI development and Service Portal Concepts
• ITIL certification
• Working experience in Agile model
• Prior experience of working for US and UK based customers
• Professional commitment to high quality, and a passion for learning new skills
• Detail-oriented individual with good analytical skills
• Strong problem solving skills, including providing simple solutions to complex situations
• Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment
• Good Communication skills to handle major incident calls and releases
• Should be good with analytics and presentations

Location: Jersey City, USA