ServiceNow ITOM SME

Jobs via Dice

Jobs via Dice

Seattle, WA

Posted 7 days ago


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Job Title: ServiceNow ITOM SME

Location: Seattle, WA (Onsite)

Fulltime

Salary: $160-170K

Roles Responsibilities:

  • 8 to 12 years working with ServiceNow platform in enterprisewide multitier ServiceNow production environment
  • Good Understanding of implementing CMDB Discovery Service Mapping
  • Help in identifying issues gathering data analyzing and presenting solutions
  • Work closely with architect to ensure technically feasible solutions
  • Help in reducing implementation efforts
  • Capture business and user requirements as stories for agile shops
  • Ensure requirements are understood developed tested and delivered to specification
  • Own the relationship with project stakeholders to identify prioritize model and document business process and data requirements
  • Represent project stakeholders throughout planning development and release processes
  • Work with the platform team to develop release estimates
  • Design and develop a endtoend data alignment process document including CMDB CSDM process and procedures
  • Ensure all client environment specific requirements are captured in the process and procedures
  • Present the process and procedures to stakeholders and obtain a sign off
  • Develop training material and train necessary stakeholders on the new process and procedures

Certifications

  • ServiceNow Administration certification
  • ServiceNow Implementation Specialist CertificationService Mapping Discoveryvarious tracks

Skills

Mandatory Skills : ServiceNow CMDB,ServiceNow ITOM-Discovery,ServiceNow ITOM-ServiceMapping,ServiceNow ITSM,ServiceNow-Event Management, ServiceNow ITOM-Discovery, ServiceNow SecOps, ServiceNow-Event Management

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