SNOW ITSM Architect
Tata Consultancy Services
Hartford, CTPosted 7 days ago
Job Description:
As a Senior Technical Lead/Architect/Consultant, you will be responsible for leading complex transformation implementation projects in ITSM/ITOM/ITAM/Integrations area and complete implementation lifecycle for ServiceNow. Key Responsibilities:
- Experience in ITIL Process Definition, Integration Solutions, Architecture-level configurations
- Expertise in ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise, and merging multiple instances
- Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions
- Strong work experience and associated projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations Requirements:
- Experience as a Senior Technical Lead/Architect/Consultant
- Experienced in leading at least 3 or more Transformation Implementation projects in ITSM/ITOM/ITAM/Integrations area and complete Implementation lifecycle for ServiceNow
- Experience in ServiceNow custom application design and development
- Mentor and share technical knowledge/guidance to team
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