Servicenow Lead Developer

Job Title: Servicenow lead developer Job Location: San Antonio, TX(Onsite) JD Key Responsibilities:

• Platform Development & Strategy
• Lead the development and configuration of ServiceNow instances.
• Contribute to platform roadmap and enforce engineering standards.
• Guide solution design and implementation aligned with best practices.
• Module Implementation
• Develop and implement ITSM, ITOM, ITAM (SAM/HAM), CMDB, SecOps, and Service Request modules.
• Configure SSO, email notifications, MID Server, user groups, and permissions.
• Integration & Automation
• Integrate ServiceNow with third-party applications (e.g., ESRI, ARMIS, PDQ Inventory).
• Leverage REST/SOAP APIs and MID servers for automation and data exchange.
• Team Leadership & Collaboration
• Lead and mentor development teams (onshore/offshore).
• Manage task assignments, code quality, and release activities.
• Collaborate with stakeholders, business consultants, and SMEs.
• Testing & Documentation
• Conduct functional, system, integration, and performance testing.
• Provide technical documentation, training programs, and UAT support.
• Compliance & Security
• Ensure platform compliance with security standards.
• Remediate vulnerabilities and conduct access reviews.

Required Qualifications:

• Experience:
• 10-12+ years in ServiceNow development and engineering.
• 2+ years in team management and leadership roles.
• 3+ end-to-end ServiceNow implementations.
• Certifications:
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS) preferred
• Technical Skills:
• Proficiency in JavaScript, Glide scripting, AngularJS
• Experience with CMDB, ITIL processes, and workflow automation
• Strong understanding of security, compliance, and data migration
• Soft Skills:
• Strong communication and documentation abilities
• Problem-solving and stakeholder management
• Adaptability and collaboration in client-facing environments