Sr. ServiceNow Developer

Job Description:

Vulnerability Response and Configuration Compliance Provide architectural, design, configuration/development and operational support for Vulnerability Response (VR) and Configuration Compliance (CC) modules in ServiceNow.

Responsibilities:

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• Develop, configure, administer and support ServiceNow VR and CC modules.
• Design and implement solutions for architecture, integrations and operational support of VR and CC in ServiceNow.
• Install and configure VR and CC plugins for lower environments.
• Design, develop and support customized CI lookup Rules, Watch Topics, Assignment Rules, Grouping Rules, Risk Calculator Rules, Remediation Target Rules, Auto Close/Auto Delete Rules, Exception Rules, Notifications, Classification Rules, SLA definition, Severity/Normality Mapping, Classification Rules and Background Jobs.
• Enhance Vulnerability Items and Test Result Records and other VR and CC tables to improve VR and CC capabilities.
• Support Remediation process flows for Vulnerability Response and Configuration Compliance.
• Integrate data from REST API and schedules (Qualys, WIZ, Solution Manager, Threat Intelligence, NVD, JIRA and Salesforce Spoke, Webhook, Other).
• Leverage Flow Designer flows and sub flows for data exchange using REST API.
• Serve as liaison with ServiceNow Platform Administrators and CMDB Team for impact on ServiceNow Platform configuration and properties.
• Design Runbooks for Vulnerability Response and Configuration Compliance processes and procedures.
• Enhance Reporting capability of both VR and CC for Reports and Performance Analytics.
• Customize and support VR and CC roles and groups.