Custom Application Developer

Job Description

We are seeking an experienced developer to design and develop custom applications, workflows, and integrations. This role will involve working closely with our team to implement and optimize ITIL-based processes within the ServiceNow platform.

The ideal candidate will have a strong background in JavaScript, AngularJS, and web services, as well as experience in AI integration and automation. They will also possess excellent communication skills and be able to explain technical concepts to non-technical audiences.

This is a challenging and rewarding opportunity for someone who is passionate about software development and wants to make a meaningful contribution to our organization.

Responsibilities:

• Design and develop custom applications, workflows, and integrations.
• Lead the review and resolution of open cases, problems, and changes while maintaining clear communication with teams.
• Implement and optimize ITIL-based processes within the ServiceNow platform.
• Ensure all development activities align with security protocols.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Maintain documentation for all system configurations and customizations.
• Provide technical guidance and support to team members and end users. Required Skills and Qualifications

9 years relevant experience with Bachelors Computer Science, Information Technology, or related field; 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience.

5+ years of experience in ServiceNow development and administration.

Demonstrated experience with ITIL frameworks and processes.

Strong background in JavaScript, AngularJS, and web services.

Experience in AI integration and automation such as automating workflows or analyzing AI-driven insights.

Proven track record of working in cloud-based environments.

Excellent communication skills with ability to explain technical concepts to non-technical audiences.

Active top secret clearance with SCI eligibility. Benefits

This role offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.

Our organization is committed to providing a work environment that is inclusive and respectful of all employees. Others

Adequate visual acuity and manual dexterity for meeting the requirements Software Engineer family.

Together we are working to ensure a future where everyone can be free and thrive.

Equal Employment Opportunity Employer.