ServiceNow Platform Engineer. Job in Springfield LilyLifestyle Jobs

Join CVS Health and make a meaningful impact on the healthcare landscape as a ServiceNow Platform Engineer. We're dedicated to improving health care and surrounding ourselves with passionate colleagues. As a leading health solutions company, we aim to reach millions of Americans with our comprehensive services and programs.

Position Summary

We are looking for a talented and motivated individual to take the lead in our ServiceNow implementation. As the primary resource for our ServiceNow instance, you will be pivotal in both development and administration, ensuring the platform's performance aligns with our business objectives. We prefer leveraging out-of-the-box solutions, with custom development limited to essential needs.

Key Responsibilities:

• Act as the primary technical resource for the ServiceNow platform, managing both development and administration tasks.
• Implement and configure ServiceNow modules based on business requirements, focusing on out-of-the-box solutions.
• Develop and maintain ServiceNow applications, workflows, business rules, client scripts, UI policies, and more while minimizing custom code.
• Carry out system administration tasks, including user and group management, security configuration, data management, and instance monitoring.
• Collaborate with stakeholders across IT and other departments to gather requirements and translate them into effective ServiceNow solutions.
• Assist in the planning and execution of ServiceNow upgrades and enhancements.
• Create and maintain platform documentation, including configuration guides and process workflows.
• Troubleshoot and resolve ServiceNow issues, providing prompt support to end-users.
• Stay updated on ServiceNow best practices and enhancements to continually improve the platform.
• Contribute to the governance and maintenance of the ServiceNow environment.

Required Qualifications:

• Proven experience as a ServiceNow Developer, with a comprehensive understanding of the platform's architecture and development best practices.
• Experience in ServiceNow administration tasks including user management, security, and system configuration.
• Solid grasp of ITIL principles and their application within ServiceNow.
• Experience with core ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.
• Proficiency in JavaScript, HTML, CSS, and other web technologies related to ServiceNow development, with a focus on minimizing custom coding.
• Excellent analytical and problem-solving skills with meticulous attention to detail.
• Strong communication and interpersonal skills for effective interaction with technical and non-technical stakeholders.
• Ability to work independently and juggle multiple priorities in a fast-paced environment.
• A proactive and self-motivated approach, taking ownership of the ServiceNow platform.

Preferred Qualifications:

• Experience in the healthcare industry and knowledge of relevant regulations such as HIPAA is a plus.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are highly desirable.

Education:

Bachelor's degree in Computer Science, Information Technology, or equivalent experience.

Anticipated Weekly Hours: 40

Time Type: Full-time

Pay Range: Typical Pay Range for this Role is $79,310.00 - $158,620.00. This range represents the base hourly rate or base annual salary for all positions in the job grade this position falls under. Actual pay will depend on factors such as experience, education, location, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive in addition to the base pay.

Great Benefits for Great People:

We pride ourselves on a competitive mix of pay and benefits, investing in the wellness of our colleagues and their families. Benefits include:

• Affordable medical plan options and a 401(k) plan with matching contributions.
• No-cost wellness programs, confidential counseling, and financial coaching.
• Flexible work schedules, family leave, dependent care resources, and tuition assistance.

We anticipate the application window for this opening will close on 11/03/2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.