ServiceNow Implementation Specialist

Cayuse Holdings
Springfield, ILPosted 7 days ago
Job Title: ServiceNow Implementation Consultant
We are seeking a talented and driven ServiceNow Implementation Specialist to join our remote team. This role is ideal for someone passionate about delivering exceptional solutions using the ServiceNow platform, with a focus on ITOM, ITSM, APM, and CMDB implementations.
Key Responsibilities:
- Implement and configure ServiceNow modules including ITOM, ITSM, APM, CMDB, HAM, and SAM.
- Design and deploy end-to-end solutions using ServiceNow best practices.
- Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
- Manage and maintain CMDB, ensuring accurate data modeling and integrations.
- Provide technical guidance and mentorship to junior team members.
- Develop documentation including technical specs, workflows, and test cases.
- Stay current on ServiceNow updates, features, and certifications.
Qualifications:
- 2-5 years of hands-on experience implementing and configuring ServiceNow.
- ServiceNow Certified System Administrator (CSA) certification is required.
- Strong knowledge and experience with various modules including ITOM, ITSM, CMDB, and APM.
- Experience in integrating ServiceNow with third-party systems and tools.
- Excellent problem-solving skills and a detail-oriented mindset.
- Effective communication and stakeholder engagement skills.
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