Servicenow SAMpro SME

Tekfortune is a fast-growing consulting firm specializing in permanent, contract & project-based staffing services for world's leading organizations across various industries.

• Experience in implementing Servicenow SAMPro.
• In-depth knowledge of SAMPro modules with tables.
• Assisted customers in implementing Servicenow SAM Tools across their organization.
• Designed and implemented solutions as per best practices for various SAM Pro modules.
• Worked on reclamation part in ServiceNow to reclaim unused and low-usage software on client machines.
• Experience in designing, customizing, enhancing, workflow configuration, and supporting ServiceNow.
• Experienced working with Service Catalog items in ServiceNow.
• Implemented SR's using Flow Designer Functionality.
• Configured Workflow Editor.
• Experienced working with client-side scripting (UI Policy, Client Script, UI Actions) and server-side scripting (Business Rules, Scripted Include) editors, Flow Designer.
• Loaded and transformed data using Data Source and Transform maps, reports, and scheduled jobs.
• Worked on Reports and Dashboards.
• Collaborated on projects using Agile methodology.
• Familiar with various inventory/discovery solutions, including ADDM, BigFix, SCCM, ServiceNow, etc.